General Privacy Policy

Website: built-right-exteriors.ca
Business: Built Right Exteriors
Email: sales@built-right-exteriors.ca
Phone: (705) 707-3841
Service Area: North Bay and surrounding area

  1. Introduction
    Built Right Exteriors respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our outdoor build and repair services.

By using our website or submitting information to Built Right Exteriors, you agree to the practices described in this Privacy Policy.

  1. Information We Collect
    We may collect personal information that you voluntarily provide, including:

Your name
Phone number
Email address
Project address or general service location
Details about your deck, fence, shed, exterior stairs, railing, or repair project
Photos or files you choose to send us
Messages submitted through contact forms, email, phone, or text
We may also collect basic website usage information, such as:

Pages visited
Browser type
Device type
Approximate location
IP address
Referral source
Date and time of visit
This information may be collected through website analytics tools, cookies, hosting logs, or security tools.

  1. How We Use Your Information
    Built Right Exteriors may use your information to:

Respond to quote requests
Contact you about your project
Schedule estimates, repairs, or installation work
Provide deck, fence, shed, exterior stair, railing, and outdoor repair services
Send invoices, receipts, or service updates
Improve our website and customer experience
Prevent spam, fraud, or website misuse
Keep basic business records
Comply with legal, tax, insurance, or safety obligations
We only collect information that is reasonably needed for business purposes.

  1. Consent
    By contacting Built Right Exteriors, submitting a form, sending an email, calling, texting, or providing project details, you consent to Built Right Exteriors collecting and using your information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or business requirements, by contacting us at:

sales@built-right-exteriors.ca

  1. Cookies and Website Analytics
    Our website may use cookies or similar technologies to improve site performance, understand visitor activity, and support basic website security.

Cookies may help us understand which pages are visited, how users find our website, and how we can improve our content. You can disable cookies in your browser settings, but some website features may not work properly.

  1. Sharing Your Information
    Built Right Exteriors does not sell your personal information.

We may share limited information only when necessary with:

Website hosting providers
Email or form service providers
Scheduling, invoicing, or payment tools
Contractors, subcontractors, or suppliers involved in your project
Legal, accounting, insurance, or regulatory professionals
Government or law enforcement authorities when required by law
Any sharing is limited to what is reasonably necessary for the purpose.

  1. Project Photos
    Built Right Exteriors may take or use project photos for records, estimates, workmanship review, or promotional purposes.

We will avoid showing personal details whenever possible, such as house numbers, license plates, people’s faces, or private identifying information. If you do not want your project photos used for marketing, please tell us in writing.

  1. Data Security
    We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, email system, or internet transmission is completely secure. You should avoid sending sensitive personal, financial, or confidential information through unsecured forms or email.

  1. Data Retention
    We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, project records, accounting, insurance, legal, and business requirements.

When information is no longer needed, we may securely delete, anonymize, or archive it.

  1. Accessing or Correcting Your Information
    You may request access to the personal information we hold about you. You may also ask us to correct inaccurate or outdated information.

To make a request, contact:

Built Right Exteriors
Email: sales@built-right-exteriors.ca
Phone: (705) 707-3841

We may need to verify your identity before responding.

  1. Third-Party Links
    Our website may contain links to third-party websites, such as social media pages, suppliers, payment tools, map services, or review platforms.

Built Right Exteriors is not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.

  1. Children’s Privacy
    Our website and services are intended for homeowners, property owners, and adults seeking contractor services. We do not knowingly collect personal information from children.
  2. Changes to This Privacy Policy
    Built Right Exteriors may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  3. Contact Us
    For questions about this Privacy Policy or how your information is handled, contact:

Built Right Exteriors
Email: sales@built-right-exteriors.ca
Phone: (705) 707-3841
Website: built-right-exteriors.ca
Service Area: North Bay and surrounding area